Frequently Asked Questions
Everything you need to know about the Hohem iSteady Mobile+ 2024
Which smartphones are compatible with the iSteady Mobile+ 2024?
The iSteady Mobile+ 2024 is designed to fit most iOS and Android smartphones between 58mm and 89mm in width, including the latest iPhone and Samsung Galaxy models, with a payload capacity of up to 280g.
How long does the battery last on a single charge?
The gimbal features a high-capacity battery providing up to 13 hours of continuous operation, making it ideal for long shooting days or travel vlogging.
What is the shipping time for my order?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.
Does the iSteady Mobile+ 2024 come with a warranty?
Yes, every purchase includes a 1-year limited manufacturer warranty that covers any defects in materials or workmanship under normal use.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your gimbal, you can return it in its original packaging for a full refund or exchange.
Do I need to install an app to use the gimbal?
While the basic stabilization works without an app, we recommend installing the Hohem Joy app to access advanced features like face tracking, timelapse, and Inception Mode.